Repayments usually appear in your account within just a few minutes after you make the payment.
Sometimes, however, the system may still show an open repayment even though you have already paid. This can happen if, for example:
You used the wrong reference number in the payment.
You paid less than the required repayment amount.
If your repayment does not appear in your account within 24 hours, please send us a message at [email protected] — we’ll be happy to help! To speed up the process, please include a copy of your payment confirmation in your message.
💡 Tip: Always double-check that you’re using the correct reference number and full repayment amount to avoid delays.